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Help and support


  • Dispatch takes place from Keizersveld 47 A, 5803 AM VENRAY, the Netherlands.
  • You will receive immediately after the transfer to the courier an email with the tracking number of your package. This process can be followed worldwide trough the website of UPS, GLS or Post.NL. (The tracking system of Post.NL is unfortunately not recognized worldwide)
  • It is possible to insure your shipment against a small fee (excluding local post).
  • The shipping costs depends on the weight and volume (size) of the ordered goods.These will be calculated at the end of the ordering system.
  • If some special combinations can be made to reduce the shipping costs, the amount off overpayment will be credited to you.

Opening hours

  • » Open for pick-up
    Friday: 12.30 till 16.30 hour
  • » Office hours
    Monday to Friday:
    08.00 till 12:00 hour & 12:30 till 17.00 hour
  • » Telephone number

Behind the scenes

Behind the scenes


At this moment not available by phone.